Manager Air Navigation Engineering Services.
Airports Fiji Limited.
I wish to express my appreciation the changes we have noted in the support from Telecom in monitoring of our lease circuit performance. From the last two months, we have seen proactive approach by Telecom in letting us know the status of our circuit which were not happening before. This is either through telephone call or email. This is the type of services that the customer like AFL demand due to the business we support and we are very grateful that the repeated complaint we have raised with Telecom has been taken on board for this positive change. AFL is an international business partner in the provision of Air Navigation Service in Fiji and the Nadi FIR and we rely on Telecom & FINTEL services at its best to deliver our business and ensure the flight safety of our customers. We appreciate this positive change and truly reflects your vision “THE WORLD AT YOUR FINGER TIP”
Mr. Stanley Singh
Head of Technology Infrastructure, Network and Security
Westpac has been working with Telecom for many years and all of Westpac’s branch and ATM network is connected via Telecom links. Telecom’s experience and knowledge of telecommunications is top notch and has provided us with 99 percent network uptime. Telecom has assisted us on many of our projects ensuring that we meet the deadlines whether it was to get an ATM installed within 24 hours or to get a brand new branch operational in a week. They also went out of the way to get a satellite link established for our branch in Levuka during Cyclone Winston when their fiber was damaged. Westpac values Telecom's commitment towards Westpac and acknowledges them as a partner than as a service provider.
Mr. Silvano Dressino
Fiji Marriott Resort Momi Bay
The Telecom team did a great job in setting up a high performance Wi-Fi service for Fiji Marriott Resort Momi Bay and is a strong partner to support Marriott’s Internet Strategy to enable a faster and more reliable internet - all leading to improved guest experience. They worked closely with our local and offshore teams and our other solution partners to deliver a seamless experience, synonymous with the Marriott brand. Great in terms of project and resource management and definitely Telecom can deliver on time and up to expectations.